ELDERS YAMBA'S MARKETING STRATEGIES ARE PARTNERED WITH GLOBAL DISTRIBUTION CHANNELS INCLUDING OUR OWN BRANDED WEBSITE. OUR GUEST EXPERIENCE CENTRICITY IS EXTREMELY IMPORTANT TO OUR PRINCIPLES AND WE STRIVE TO DELIVER MODERN MOBILE TECHNOLOGY THROUGHOUT THE BOOKING JOURNEY TO ENHANCE GUEST EXPERIENCES WITH REPEAT STAYS AND REFERRALS.
Connecting Your Property with our Distribution Channels
Yamba Holiday Accommodation (Elders) will assign a local Holiday Manager to look your investment to ensure the property is clean and presented to a high standard prior to your guests arrival with our housekeeping and maintenance services. We work with you to maximise your booking potential with attractive yearly rental returns.
Experienced Holiday Rentals Specialists
We are an experienced team in Property Management, Real Estate, Hospitality, Tourism and Guest Experiences. Our focus in the Short Term Holiday rental industry is our commitment to your property asset, booking opportunities and long term partnerships with Owners and Guests.
Travellers need confidence that they are booking through a professional holiday management agency and Luxe Hideaways reassures guests they will be looked after prior to their arrival, during their stay and after departure. With so many options to choose from when planning a holiday, booking through Yamba Holiday Accommodation (Elders) gives confidence they can get in touch with us immediately, 24 hours a day, 7 days a week.
Your holiday property is an important asset and as your managing agent, we will protect your property with our policy standards. These include cleanliness, visual presentation and general upkeep internally and externally. Our commitment is superior and does beyond the average holiday managing agent.
Exceptional Cleaning Standards
Our housekeeping team are an important part of our team to create a positive guest experience with lasting impressions. Our Housekeeping team are hired with our true values and with our personalised housekeeping checklists per property, we ensure the unique qualities of each home are presented to a high standard every time.
Modern Mobile Technology Investment
Our Holiday management technology is Australian Made and designed for Short Term Holiday rentals from trust account compliance to digital strategies to enhance every guest, holiday owners and housekeeping team booking journeys. We invest in technology to deliver exceptional guest and owner experiences while creating memorable stays for all occasions.
Trust Account Compliance
Yamba Holiday Accommodation (Elders) operate as a Licensed Real Estate Agent. Your money is held safely in a Trust Account until disbursement with end of month processes and monthly statements.
Access to your Owner Portal
Yamba Holiday Accommodation (Elders) will provide access to your Owner's Portal to view your booking information, secure your own holiday dates, view monthly statements, view property repairs and booking statistics. Our cleaning and maintenance teams have access to online portals to streamline their jobs to ensure your property is presented to a high standard at all times.
Yamba Holiday Accommodation (Elders) booking engines are looking after enquiries, bookings, payments, automated guest communication and guests 365 days a year.
We have created a beautifully crafted website showcasing professional listings with high quality marketing presence on behalf of all our property owners.
We work with the leading holiday listing websites like VRBO, Stayz, HomeAway and Airbnb to capture booking opportunities from all possibilities when travellers are booking in Yamba or surrounding areas.
Security is important to us
Yamba Holiday Accommodation (Elders) has a brand new, dedicated and integrated e-commerce website with live pricing and availability directly linked to our trust account. Our website accepts online bookings and payments to increase more direct bookings, which means less costs in booking fees and increased rates to 3rd party distribution channels. All payments are PCI secured with encrypted technology that offers more security to guests when paying online.
Yamba Holiday Accommodation (Elders) works alongside a leading destination and tourism marketing agency with over 20 years International and Australian experience. Our goal is to increase direct booking conversions to increase yield management of your property with optimisation tools, guest retargeting campaigns, search engine optimisation and social media strategies.
Guest Experiences App
Yamba Holiday Accommodation (Elders) is online 7 days a week to provide support to both you and your guests and we oﬀer assistance to guests via our Guest Experiences App.
Live Chat, After Hours emergencies and email support.
Maintenance and Damage online forms are available to guests to inform us if anything needs to be resolved during their stay.
Online Contactless Guest Check In
Our Online Check In is sent automatically to guests 3 days prior to arrival to complete their registration with final payment, Covid declaration, Digital Signature on booking terms, Upload ID, Bond approval and Important Information prior to arrival. Once the guest has checked in access to the property compendium is made available to assist with information during their stay.
More exciting technology will be available throughout the year across our services.
Get In Touch To Discuss How We Can Assist You
Call our Holiday Property Management team for a free no obligation Market Appraisal on 0427 023 151 or email Vikki at firstname.lastname@example.org
We look forward to supporting your holiday management investment.